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30 May 2025

Custom Fleet recognised for innovation and inclusion at 2025 AITD Excellence Awards

At Custom Fleet, our people are the engine behind our success — and we’re proud to share that Custom Fleet has received national recognition for two standout programs that support the growth and development of our people!

At the 2025 Australian Institute of Training and Development (AITD) Excellence Awards, we were honoured in two key categories — celebrating our ongoing commitment to innovation, inclusion, and leadership development.

A great start for new team members

New Account Manager Onboarding Program – Runner-up: Best Onboarding or Induction Program

Lee Ng and Shaun Cameron accept one of our awards at the 2025 AITD Awards ceremony.

We know that setting people up for long-term success from day one is key.

That’s why we created a structured, six-week onboarding program for new Account Managers, blending learning modules with real-world experiences.

Here’s what the program has achieved so far:

  • Saved over $477,000 by reducing turnover and hiring costs
  • Achieved a 95% pass rate on final assessments in 2024
  • Boosted confidence and engagement through buddy support and hands-on learning

Creating pathways for women in leadership

Green Light: Emerging Leadership Program for Women – Third Place: Best Diversity & Inclusion Program

Leadership should be for everyone — and our Green Light program is helping make that a reality. Designed to support aspiring women leaders, it’s part of our broader mission to build a more diverse and equitable workplace.

The results speak for themselves:

  • Women in executive succession plans grew from 4 to 7
  • Director-level succession planning for women jumped from 1 to 30
  • Promotions of women nearly doubled — from 8 to 14 in just one year
  • Participants rated the experience highly, with NPS scores of +79 in 2023 and +47 in 2024
  • The program builds core leadership skills like self-awareness, communication, and resilience

Recognition that reflects our values

These awards highlight what we believe in: that investing in people is one of the most powerful things a business can do.

We're proud to deliver learning experiences that spark growth, build capability, and create inclusive pathways to leadership.

A big thank you to every team member, participant, and partner who helped make these programs a success. We’re just getting started.

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