Be cautious of unexpected requests involving payments, account details, authorised contacts, vehicles, or company information using an established contact method.
We will never ask you to share passwords, verification codes, or other security details through an unsolicited call, email, or text message.
If you are unsure whether a communication is genuine, do not respond, click any links, or open attachments. Contact us using the details published on this website.
Act promptly if you suspect fraud, attempted fraud, or unauthorised activity relating to your account or leased vehicles:
Contact us as soon as possible
Tell us what happened, including any suspicious messages, transactions, or requests you received.
Keep copies of relevant messages, emails, receipts, or transaction details where possible.
If you need assistance reporting an incident, please contact us at 1800 812 681 as soon as possible.
You may also find support and information through:
Scamwatch (opens in a new tab) – to report a scam and access scam-prevention guidance.
IDCARE (opens in a new tab) – for support with identity theft, scams, and cyber incidents.