Custom Fleet maintained or managed vehicles need to go to Custom Fleet Authorised Service agents for any maintenance servicing, tyres, windscreens and batteries.

When booking your vehicle in for vehicle maintenance with the service provider, please advise them that the vehicle is a “Custom Fleet Vehicle”, and they will call our Service Control Centre for authorisation before they begin any work on your vehicle.

Custom Fleet has over 7,000 motor dealerships and repair centres nationally. To locate your nearest Dealership, Repairer, Tyre Outlet, Windscreen or Battery provider you can use our Merchant Locator.

Servicing and Repairs

It is your responsibility to make sure that your Custom Fleet Vehicle is serviced in accordance with the manufacturer’s handbook. For manufacturer required vehicle service you can take the vehicle to any franchised dealership.

Tyres

Replacement tyres should be the same quality and size as those fitted at the time of delivery. Custom Fleet has negotiated special pricing on tyres with the following retailers:

• K-Mart Tyre and Auto 13 13 28

• Bridgestone 13 23 29

• Bob Jane T-Marts 13 26 25

• Beaurepairs 13 23 81

Windscreens

Glass repair and replacement are generally the responsibility of your company.  Check with your company’s fleet administrator to see if windscreen repairs are covered by your fleet vehicle insurance. Custom Fleet has negotiated special pricing on windscreens with the following retailers:

• Windscreen O’Brien 13 16 16

• Instant Windscreens 1300 136 303

Batteries

Custom Fleet has negotiated special pricing on batteries with the following retailer:

• Marshall Batteries 13 61 30

Registration and Traffic Infringements

Registration

As a driver, it is your responsibility to check the vehicle registration label and the expiry date.  Never drive an unregistered vehicle – it is illegal and you may not be covered by insurance in the event of an accident.

For vehicles where Custom Fleet arranges the re-registration, labels are forwarded to your company Fleet Administrator.  When you receive it, please remove the old label and replace it with the new one.

If you do not receive your registration label in time, please contact your company’s Fleet Administrator or call us on 1300 364 651.

Traffic Infringements

Please pay traffic infringements, parking tickets and toll fines promptly.  If Custom Fleet receives these, they are forwarded to your company for payment.

Failure to pay fines may result in additional costs.

Enquiries:

24 hour Driver support:

1300 139 555

Monday to Friday
8:30am - 5:30pm (AEST/AEDST)