All your Fleet Card questions answered
What can I purchase with my Fleet Card?
There are 3 types of Fleet Cards:
Blue Fleet Card for the purchase of fuel and oil only
Orange Fleet Card for purchasing fuel, maintenance and repairs
Gold Fleet Card for fuel, maintenance and repairs - all maintenance and repairs require pre-authorisation by Custom Fleet
How long will it take to get my Fleet Card?
Generally your Fleet Card will arrive within 3 - 5 working days of you taking delivery of your vehicle.
Where is Fleet Card accepted?
Fleet Card is accepted at over 5,000 multi-branded fuel outlets and over 7,000 motor dealerships and repair centres nationally. Find your nearest Fleet Card outlet.
Do I need a PIN number for my Fleet Card?
No, your Fleet Card will have your vehicle registration number on it for security purposes.
What information do I need to provide when I fill up?
You will need to provide the Service Station attendant with your kilometre reading.
What do I do if my Fleet Card is lost, stolen or damaged?
Call 1300 364 651 and also notify your company’s Fleet Administrator as soon as possible.
Can I use fuel discount vouchers with my Fleet Card?
No, you are unable to use supermarket fuel discount vouchers with your Fleet Card.